Can’t get money in?
We’ll demand and collect the service charges. Saves you chasing neighbours.
It can be embarrassing chasing a neighbour for service charges. It was fear No. 3 in our survey of flat owners struggling with property management.
It would be impossible to live in a flat without there being rules. When you buy a flat you promise to abide by the (rules) including paying service charges on time. Most leases say that service charges must be paid within 14 or 21 days of the due date. Good leases also allow for interest to be charged on service charge arrears too!
But still some property owners don’t pay on time. Or, waste your time waiting chasing them. Leaseholdersupport.co.uk's members not only know how to demand the service charges right, but also benefit from our 5 point FREE legal debtchase.
Unless you are a Qualified Property Manager or a Solicitor, people who don’t pay their service charges on time will probably cause you stress.
Firstly, because it is personal,
- How could your neighbour do this to you?
- Do they expect you to put your money in to keep the block running?
- Do they think other bills are more important?
Secondly, you might not know the procedures for effective arrears collection
- When can interest be added to arrears, what rate and how to calculate it
- How to comply with the Civil Procedures Rules
- What prescribed notes must be stated on every demand.
- How do you resolve a service charge dispute, and
- What do you do if someone says the charge is "unreasonable".
Thirdly, the bad payer might find technical fault with your demands, accounts etc… meaning that they have no legal obligation to pay at all. Did YOU
- adhere to statutory consultation procedures for any big works
- include the prescribed notes on the demand
- state the service address of landlord
- present service charge accounts to all leaseholders, and in time
- demand it too late because of the 18 month rule
- serve accounts late and now cannot collect the deficit
- polite reminder
- final notice
- pre-action letter to correspondence address
- pre-action letter to the property
BlockCare 300 - We do it for you
We do it for you
- You set the budget and submit it to leaseholdersupport.co.uk,
- We send out the demands and run the demand cycle,
- We bank the money into a Client account for just your block
- We collect the arrears,
- You go onto leaseholdersupport.co.uk and tell us what bills to pay
- We prepare the year end service charge accounts
Also included in BlockCare 300
- We manage the property ownership registers
- We keep the company secretarial registers
- We deal with Companies House
- We deal with the Inland Revenue
- We deal with legal paperwork when properties sell within the block
And, if our 5 point debtchase procedures don’t deliver the cash, you get
- NO WIN, NO FEE litigation on service charge arrears*
And, you get a virtual Managing Agent
- Our online resource centre 24/7, knowledge base, factsheets and step-by-step guides
Service charge is… the amount payable by a leaseholder or tenant as part of or in addition to rent in respect of services, repairs, maintenance, insurance, improvements or costs of management (and the amount may very according to the costs incurred or to be incurred), this is called), this is called ‘service charge.’
*provided the money has been properly demanded in accordance with the lease.